Free to Hospitals

User-friendly, effective, interconnected

Hospitals

Pharmacies

Laboratories

Insurers

Clients

Partners

Governments

Hospitals

Pharmacies

Laboratories

Insurers

Clients

Partners

Governments

Our solution helps hospitals deliver:

Better health outcomes

Higher patient satisfaction

Increased revenue

Features

Automate clinical notes with click-based suggestions. Access tailored Outpatient, A & E, ward & specialty modules. View graphs of vital signs and test results

Auto-generate invoices for clinical requests. Patients can pay invoices in-app. Submit claims, track payment status and download reports

Link drugs & consumables to patient accounts. Manage stores efficiently. Compound medication, monitor unfilled prescriptions & grow revenue

Link results to clinic notes, view graphs of historical test results. Manage pricing, revenue and reference values effortlessly

Attend telemedicine chats or video calls with clinicians. Patients can share medical info in advance for efficient care delivery

Efficiently handle appointments, patient insurance information and reduce patient wait times. Easily scan paper records and access analytics

Track finances & insurance claims. View clinical & operational data on dashboards. Auto-generate reports for easier management

Onboard staff easily: enter facility & staff details. Each person receives a password setup link & you’re off to the races!

Work on the cloud or offline. Boost staff productivity with our EMR mobile app. Match patients to consulting rooms using our digital display system

Clinical modules:
Built for doctors, nurses & specialties

Automate clinical notes with click-based suggestions. Access tailored Outpatient, A & E, ward & specialty modules. View graphs of vital signs and test results

Finance: Track payments & claims easily

Auto-generate invoices for clinical requests. Patients can pay invoices in-app. Submit claims, track payment status and download reports

Pharmacy: Track prescriptions, revenue & inventory

Link drugs & consumables to patient accounts. Manage stores efficiently. Compound medication, monitor unfilled prescriptions & grow revenue

Laboratory: Manage samples, results & revenue easily

Link results to clinic notes, view graphs of historical test results. Manage pricing, revenue and reference values effortlessly

Telemedicine: Maximize value with virtual consults

Attend telemedicine chats or video calls with clinicians. Patients can share medical info in advance for efficient care delivery

Front Desk: Effortlessly manage patient flow

Efficiently handle appointments, patient insurance information and reduce patient wait times. Easily scan paper records and access analytics

Reporting & Analytics: View clinical, financial & admin metrics

Track finances & insurance claims. View clinical & operational data on dashboards. Auto-generate reports for easier management

Onboarding: Get started within minutes

Onboard staff easily: enter facility & staff details. Each person receives a password setup link & you’re off to the races!

General features: Move your practice forward

Work on the cloud or offline. Boost staff productivity with our EMR mobile app. Match patients to consulting rooms using our digital display system

Self-enroll clients & corporates. Provide staff policy management portal to client HR. Provide renewal reminders & plan self-upgrades

Easily analyze large amounts of granular data: clinical patterns, historical enrollee usage, provider patterns, MLR trends and much more

Automate enrollee verification & pre-authorizations. Receive pre-vetted preauthorization requests. Chat in-app with providers

Receive automatically pre-vetted claims, adjudicate & track paid/unpaid claims easily. View historical claims, trends & flag anomalies

Leverage our patient app to provide clinical data, teleconsults & HMO data to enrollees. Get feedback & push personalized notifications

Enrollment: Seamlessly onboard enrollees

Self-enroll clients & corporates. Provide staff policy management portal to client HR. Provide renewal reminders & plan self-upgrades

Reporting & Analytics: Make data-driven decisions

Easily analyze large amounts of granular data: clinical patterns, historical enrollee usage, provider patterns, MLR trends and much more

Pre-authorizations: Speed up processes to save client time

Automate enrollee verification & pre-authorizations. Receive pre-vetted preauthorization requests. Chat in-app with providers

Claims management: Efficiently treat claims & grow margins

Receive automatically pre-vetted claims, adjudicate & track paid/unpaid claims easily. View historical claims, trends & flag anomalies

Patient/Enrollee app: Provide a tailored enrollee experience

Leverage our patient app to provide clinical data, teleconsults & HMO data to enrollees. Get feedback & push personalized notifications

Track vital signs, get diagnosis, prescriptions & clinical results. Manage hospital appointments, wallet details & balance

In-app features: Own a copy of your healthcare data

Track vital signs, get diagnosis, prescriptions & clinical results. Manage hospital appointments, wallet details & balance

How Neo works

Learn more about the comprehensive features
built to suit your needs

Get started

Neo EHR for clinics and hospitals

Grow revenue, improve staff efficiency

View revenues, track unpaid claims & provide clinical opinions on the go. Save staff time & deliver high quality patient care

View detailed features

Neo Insure for HMOs

Ultra-efficient. Unbeatable experience

Enhance value to enrollees. Automate verification, preauthorization & have claims pre-vetted. Stay ahead of fraud, waste & abuse

View detailed features

myNeo for patients & HMO clients

Have a copy of your healthcare data

Hold your HMO data & family health records from multiple hospitals. Schedule appointments, have in-app telemedicine consults

View detailed features

Neo Features

General

Supports SNOMED & maps to other clinical terminologies: ICD-10, LOINC, RxNorm, NANDA, NIC, NOC
Automates clinical notes based on clickable suggestions
Cloud-based, with offline capabilities
Web & mobile-based: Android, iOS
Efficiently manages billing & finance
Supports integration with multiple insurers
Handles hospital groups, standalone pharmacies and laboratories
Supports independent practitioner access

Onboarding

Easily set up new hospitals & hospital groups
Create multiple in-hospital dispensaries, external pharmacy groups or laboratories
Onboard seamlessly as an independent practitioner

Front Desk

Register new patients
Create patient appointments
Create invoices & handle payments
View patient’s insurance information
Automatically verify insured patients & reduce wait times
Handle in-app claims review, adjudication and submission
Scan existing paper records
Easily handle analytics & generate reports

Outpatient & Inpatient modules

Access Nurse & doctor modules for Accident & Emergency, Inpatient and Outpatient clinics
View graphs of vital signs, clinical investigation results
Track medication administered and missed doses
Attach and view pictures of physical examination findings
Assign tasks, highlight issues for attention by colleagues
Autogenerate patient consults & referrals
View an encounter timeline of patients’ clinical entries
Autogenerate nursing records & doctors’ notes
Use on web browser, tablet or mobile phone

Pharmacy

View prescriptions from doctors
Invoice and fill prescriptions and record external sales
Manage single and multiple pharmacies
Effectively manage inventory including by expiry dates & batches
Handle medication compounding
Handle medication compounding
Integrated directly with Claims Submission module

Laboratory

View clinical investigation requests from doctors
Enter external investigation requests
Invoice and manage payments
Record and review results, view graphs of clinical investigation results
Update laboratory reference values
Manage payments & revenues
Integrated directly with Claims submission module

In-hospital messaging & notifications

Chat with staff & better connect across clinical teams
Communicate directly with integrated HMOs to speedily resolve issues
Get in-app notifications of relevant clinical and patient data

Telemedicine

Schedule telemedicine appointments
Attend virtual appointments via chat, audio or video calls with doctors or hospitals

Analytics

View clinical, administrative and finance dashboards
Track financial outstanding payments and insurance claims
Set up and autogenerate administrative reports

Finance

Create and view invoices, initiate and track payments
Autogenerate proforma invoices from clinical requests: ward admissions, meals, procedures & plan items
View revenue and payment history
View patient wallet balances
View insurance claims history and track settled claims
Automatically verify insured patients
Autogenerate preauthorization requests
Chat with insurance provider & handle claims adjudication directly
Submit claims from within the platform easily
Accurately track outstanding amounts and unpaid insurance claims

TV display module

Use our digital display system: automatically notify patients when it’s their turn
Match patients to doctors & consulting rooms seamlessly

Enrolment portal

Support self-enrolment by individuals, families and staff of corporate & group clients
Provide bulk enrollee management portal to corporate client HR: enhanced enrollee onboarding & offboarding, analytics
Utilize Underwriting feature, generate pro-forma invoices for prospective corporate & group clients
Automatically generate electronic HMO IDs in-app
Automatically provide policy renewal reminders & pro-forma invoices
Support self-review & plan upgrades, hospital and hospital tier changes

Verifications & Pre-authorizations module

Automate enrollee verification in the EHR
View & manage pre-vetted preauthorization requests
Save patients’ time by automating pre-authorizations
Chat with healthcare provider, handle claims adjudication directly
Link previous chats to submitted claims

Claims management module

Hospitals can easily submit claims from within the EHR or upload claims in bulk
Track submitted and automatically pre-vetted claims
Handle claims adjudication
Efficiently track paid/unpaid claims
View historical claims on a per hospital or per enrollee basis

Analytics

Review historical enrollee usage statement by enrollee, family or corporate & group clients
Review historical claims and non-financial data over time
Automatically track medical loss ratios over time
Generate reports covering various clinical and financial metrics

Patient app:

Automatically generate electronic HMO IDs in-app
Automatically provide policy renewal reminders & pro-forma invoices
Renew policy in-app & set up automated renewals
Deploy telemedicine as first line of care
Get patient feedback and update information via the patient app
Manage insurance data

Patient Apps

View and schedule hospital appointments
Get history of past appointments
Keep a copy of specific clinical data: vital signs, symptoms, diagnoses, prescriptions and lab results
Receive medication reminders & record medication usage
Give feedback on your health status and hospital experience
Use the in-app symptom checker
View your wallet details and balance; View transaction history
Receive invoices and make payments in-app
View Insurance details
Have telemedicine appointments in-app
Retain medical history of children and dependents

Specialty Modules

Primary healthcare (PHC)
O&G
Ophthalmology
Dental
Physiotherapy